Firefox Casino – Terms and conditions

Firefox Casino TERMS AND CONDITIONS

1. Introduction1.1 Purpose of the Terms: These terms and conditions ("Terms") govern your use of our online casino platform, Firefox Casino (the "Platform"). By accessing or using the Platform, you agree to be bound by these Terms.

1.2 Acceptance of Terms: These Terms are a legally binding contract between you and Firefox Casino. If you do not accept these Terms, please do not access or use the Platform.

1.3 Age and Legal Restrictions: You must be at least 18 years old (or the age required in your jurisdiction) to access or use the Platform. By accessing or using the Platform, you confirm that you meet this minimum age requirement.

2. Account Registration2.1 Eligibility: To register for an account on our Platform, you must provide accurate and complete information about yourself, including your name, address, date of birth, and contact details.

2.2 KYC and Verification Requirements: We may request documentation to verify your identity and age. You must comply with any such requests to avoid account suspension or closure.

2.3 Responsibility for Account Security: You are responsible for maintaining the confidentiality and security of your account login credentials. Firefox Casino will not be liable for losses resulting from unauthorized access to your account.

3. Deposits and Withdrawals3.1 Accepted Payment Methods: We accept various payment methods, including credit/debit cards, e-wallets, and bank transfers (the "Payment Methods"). Please refer to our website for a list of accepted Payment Methods.

3.2 Minimum and Maximum Limits: The minimum deposit is $20 AUD, while the maximum deposit limit varies depending on your account type. For more information, please see our Deposit Limits section in our General Information page.

3.3 Processing Times and Fees: Please note that our Payment Methods may incur processing fees, which vary depending on the method used. We strive to process withdrawals within 24-48 hours of receiving a request.

3.4 Anti-Money Laundering Policy: Firefox Casino is committed to preventing money laundering and complying with relevant anti-money laundering laws. If we suspect any suspicious activity, we reserve the right to suspend or close your account.

4. Bonuses and Promotions4.1 How Bonuses Are Credited: Bonuses will be credited to your account automatically upon meeting the specific promotion requirements. Please refer to our website for details on individual promotions.

4.2 Wagering Requirements: Any bonus or promotional funds must be wagered at least 30 times before withdrawal. For more information, please see our Bonus Terms section in our General Information page.

4.3 Expiry and Abuse Clauses: If you do not meet the wagering requirements within a reasonable timeframe (typically 90 days), your bonus will expire. We reserve the right to withdraw any bonuses or promotional funds if we suspect abuse or cheating.

5. Gameplay and Fairness5.1 RNG Usage: Firefox Casino uses Random Number Generators ("RNGs") to ensure fairness in our games. Our RNGs are regularly audited by independent third-party testers to guarantee their integrity.

5.2 Game Malfunctions: If a game malfunctions, we reserve the right to cancel any bets placed and/or award a refund or bonus.

5.3 Limits on Play and Responsible Gaming Tools: We encourage responsible gaming practices. Please see our website for information on self-exclusion options, deposit limits, and other responsible gaming tools.

6. Responsible Gambling6.1 Self-Exclusion Options: If you feel that your gaming habits are becoming problematic, please contact our support team to self-exclude from the Platform for a period of time (minimum 30 days).

6.2 Deposit, Wager, and Session Limits: We offer various tools to help you manage your gaming habits, including deposit limits, wager limits, and session limits.

6.3 Help and Support Links: If you need assistance with responsible gaming or any other issue, please refer to our website for links to support organizations, such as Gambler's Help (Victoria) or the Australian Institute of Family Studies.

7. Prohibited Activities7.1 Bonus Abuse: Firefox Casino strictly prohibits bonus abuse, including but not limited to:

• Creating multiple accounts to claim bonuses.
• Using bots or automated systems to place bets.
• Collusion or manipulation with other players.7.2 Fraud, Collusion, or Manipulation: We reserve the right to suspend or close your account if we suspect any form of fraud, collusion, or manipulation.

8. Account Suspension and Closure8.1 Voluntary Account Closure: If you wish to close your account, please contact our support team via email or phone.

8.2 Breach of Terms: We reserve the right to suspend or close your account if we suspect a breach of these Terms.

8.3 Inactivity and Dormant Accounts: If your account remains inactive for an extended period (typically 6 months), we may consider it dormant and take steps to recover any outstanding balance.

9. Privacy and Data Protection9.1 Information Collected: We collect information about you to provide the services outlined in these Terms, including but not limited to:

• Personal details.
• Payment information.
• Gaming history.9.2 Use and Storage of Personal Data: Firefox Casino uses industry-standard encryption methods to store your personal data securely.

10. Limitation of Liability10.1 Losses: We are not liable for any losses resulting from system errors, technical issues, or other unforeseen circumstances beyond our control.

10.2 System Errors: In the unlikely event of a system error, we reserve the right to void any bets placed and/or award a refund or bonus.

11. Amendments and Updates11.1 Right to Modify the Terms: Firefox Casino reserves the right to modify these Terms at any time without prior notice. Please refer to our website for the most up-to-date version of these Terms.

11.2 Notification of Changes: We will notify you of any material changes to these Terms, which may include but are not limited to:

• New features or services.
• Changes to deposit limits.
• Updates to responsible gaming tools.Please refer to our website for the most up-to-date information on our Platform and policies.